Bond Adams Solicitors LLP

The Air IT Approach

With proven experience in the legal sector, Air IT carried out an initial consultation and IT audit to better understand and identify areas of immediate and future improvement based on Bond Adams requirements. A report was then produced with detailed recommendations including an upgrade to their on-premise server and migration to Microsoft 365 to increase flexibility. We then supplied new backup solutions to prevent and minimise risks (including data loss and downtime) across their new on-premise and cloud-based systems.

Air IT also recommended access to remote and onsite IT support for end users, with 24/7 network monitoring and management of their systems and infrastructure to take care of essential maintenance. As well as this, we deployed essential anti-virus and email security solutions across all end user devices.

The Outcome

Since partnering with Air IT, Bond Adams Solicitors have developed an effective IT strategy which reflects their long-term goals and future business aspirations, with its hybrid (on-premise and cloud) IT environment providing an ideal platform for flexible working. This has allowed Bond Adams to provide a quality and cost-effective service to their clients, regardless of location. It has also increased their ability to compete, by enabling them to recruit staff and secure new clients in additional market locations.

With regular reviews from their dedicated account manager, and our experienced team of IT and cyber security experts on hand, Air IT take charge of managing all of Bond Adams infrastructure, systems and users – so they can focus on core business activities.

Furthermore, the company benefits from an extensive range of cyber security services, ensuring they’re always one step ahead of new and emerging threats. This includes continuous scanning and monitoring of the dark web to detect and mitigate against the risk of attack using stolen and compromised user credentials. Alongside weekly penetration testing and vulnerability assessments, this means any new threats are identified and remediated as soon as they arise.

By using our employee awareness training platform to assign specific e-learning modules and courses to staff, Bond Adams Solicitors has proactively managed and reduced its risk from the most common types of attack. For example, using social engineering techniques such as email spoofing and phishing attacks. Training results are analysed by Air IT and provided to Bond Adams so they can identify individuals and specific areas that require further investment. With many legal sector firms making high value targets for cybercriminals, this provides additional peace of mind and assurance to Bond Adams internal stakeholders and clients.

Special Projects

To further support remote working, a full refresh of user devices was carried out at onboarding which involved deploying new laptops throughout the business. Procurement was conducted by Air IT enabling us to pass cost-savings to Bond Adams through our industry partnerships. Meanwhile, devices were provisioned and configured by our engineers saving precious time for users with their new devices and software pre-installed and ready to use. This included the installation of Microsoft Teams, which was introduced to support staff collaboration and communication, with platform specific training provided by Air IT’s qualified experts. Following the need to work remotely due to the outbreak of Covid-19, Bond Adams Solicitors were able to use this tool to maintain essential communications with colleagues and clients, using secure features such as video conferencing and live chat. This allowed the business to provide a professional, uninterrupted level of service throughout the global pandemic, whilst enabling employees to work safely from home during lockdown.

Bond Adams has further secured access to corporate data with the introduction of multi-factor authentication (MFA), with set up and user enrolment carried out by Air IT.

Embracing the latest technologies in order to defend themselves against threats, Bond Adams has furthered their cyber security package and benefits from an innovative EDR (Endpoint Detection and Response) solution that ensures the company has powerful protection around the clock. With advanced 24/7/365 threat monitoring and response, EDR-24:7 provides Bond Adams with greater security protecting them against cybercriminals.