Derby businesses we support

Whether you need to fully outsource your support needs or complement your in-house IT team’s resource and capabilities, we’re here to help.

Based locally, we’re an award-winning Managed Service Provider (MSP), ranked No.1 in the East Midlands. Working to ISO and ITIL aligned processes and best practice, we deliver market-leading IT support to Derby businesses and internal IT departments.

By utilising cutting-edge service management systems and top-tier support tools, and employing highly qualified and experienced technical staff, we are dedicated to assisting your Derby business and IT team in driving digital transformation and achieving business success.

How we’ll support you

We’ll help you get the most out of technology. Choose from tailored managed support for your business and complementary support to assist your internal IT team.

Managed Cyber Security Derby

Our team in Derby is committed to assisting you in strengthening cyber security defences for your organisation, spanning penetration testing, email security, compliance and more for robust protection.

View Cyber Security Derby

Complementary IT Support

Is your internal team feeling overstretched? Or perhaps as an IT manager, you need some support? We can help. Our complementary IT support services will help businesses in Derby – like you – to enhance your capabilities, whilst integrating seamlessly with your team. By working with you to improve your internal efficiencies, we’ll deliver exceptional end-user experience to both you and your customers.

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With Air IT’s expertise on-board we’ve gained real operational value to support the on-going growth, development and success of our business. I’d have no problem recommending their services or their genuine and reliable team.

Peter Barry
Commercial Director, Smith of Derby

Why work with us

We’re fully committed to helping Derby businesses and in-house IT teams become more efficient, productive and successful. We also help with IT support Nottingham and IT support Leicester.

Bespoke support

Providing IT support to businesses in Derby is what we do. So, whether you’re an internal IT team in need of a little extra support – whether that be manpower, technical expertise or anything in between – or an SME requiring fully managed support, we’ll tailor our services to suit your unique requirements.

Experienced & fully accredited team

Every single one of our technicians and consultants have been trained to the highest level, with years of experience across IT, comms and security. Rest assured our team are fully accredited, and have the hands-on knowledge and skills that’s required to keep your business running smoothly and successfully.

Best-in-class systems & tools

The reason why we can offer exceptional customer experience and IT support to businesses across Derby, is down to the fact we constantly invest in industry-leading systems, with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools.

No Hidden Fees

We’re transparent about our prices: we’re always honest and upfront. With no hidden fees, you’ll never have to fear any unpleasant surprises. Our fixed fee pricing model helps your cash-flow and financial planning, as you only have to pay for what you need.

Your local experts

We have a team of 70+ experts available to help businesses across Derby both remotely and on-site. Our office is located next to J25 of the M1, ideally placed so our field engineers can visit your businesses if issues can’t be solved remotely by our Service Desk.

Did you know we offer Mac Support?

As one of the few MSP’s that have 25+ years’ experience with Mac IT Support, you can trust us to keep your Apple infrastructure well protected, up to date, and running smoothly. Find out about our Mac product offering and about businesses that trust us with their Mac related software/hardware.

View our Dedicated Mac Support Page

How we help Babington

Babington

Tailored automation services for nationwide training provider

View more case studies

We’re an award-winning Derby IT support company

#2 MSP in the UK

Cloudtango MSP Select UK 2024 Winner

Winner, 2024

Channel Futures MSP 501

Winner, All-In Partner of the Year Award in EMEA

WISE Awards 2023 by ConnectWise

See more of our awards

How to find our Derby Office

Our offices are centrally located in Derby, close to the the M1, allowing us to quickly respond to the IT support needs of our clients across Derbyshire and the East Midlands.