How our IT support in Edinburgh works
Choose from fully managed IT support for comprehensive cover for your business, systems and users or complementary support to assist the skills and capabilities of your internal IT team.
Managed IT Support
A managed IT support plan is essential for any business that wants to succeed and thrive. We act as an expert team and strategic IT partner to businesses in Nottingham; providing a bespoke service that is tailored to each business’ individual needs. Let us manage your IT estate and support your users, so you can focus your attention on your commercial success.
Cyber Security
We proactively protect your organisation from the inside out with our advanced cyber security services.
Managed Cloud
Optimise your cloud environments, enhance performance and ensure the security and reliability of your applications and data.
IT Consultancy
Strategic IT advice to ensure your technology is aligned to the needs of your business. Unlock the potential in your business through carefully planned and tailored IT consultancy.
We found ourselves in a very challenging situation when we were left with no internet access and no telephone system. The Air IT team stepped in very quickly and were able to give us back connectivity as soon as possible.
Since then, we have enjoyed a very positive relationship with Air IT. Our support tickets are always handled promptly, professionally and patiently. We are looking forward to continuing our strong relationship with Air IT into the future.
Ella Carpenter
Centre Manager, RSCPA Radcliffe
Why work with us
We’re committed to helping Edinburgh based businesses and internal IT departments get the most out of their technology to drive IT transformation for improved efficiency and commercial success.
4 Star SDI certified service desk
At Air IT, our expert in-house service desk has achieved the prestigious 4-star SDI (Service Desk Institute) certification; the only MSP worldwide to hold this maturity level currently. We like to think it’s because our clients are always our main priority. We continue to strive to exceed expectations and deliver excellent service, every single time.
Tailored support
We provide IT support to businesses across Nottingham and tailor services to suit your organisation’s needs. Are you an SME in need of fully managed support, or an internal IT team requiring additional support, manpower or technical expertise? Whatever your requirements, rest assured we can tailor our support to suit you.
Fully certified & experienced team
Every single one of our technicians and consultants have been trained to the highest level, and carry years of experience under their belts across IT, comms and security. Fully accredited, with hands-on knowledge and skills, relax in the knowledge our team can keep your business running smoothly.
Best-of-breed systems & tools
One of the ways in which we can provide the best customer service and IT support to Nottingham businesses, is with the suite of best-of-breed IT Service Management, Remote Monitoring and Management and support tools we’ve invested in over the years.
No Hidden Fees
We’re always transparent about our prices. You’ll never have to fear any unpleasant surprises, as we don’t hide any of our fees. Our fixed fee pricing model will help with your cash-flow and financial planning, as you only need to pay for what you need.
We're your local experts
Our team of 70+ experts are here to help Nottingham businesses both remotely and on-site. Our Head Offices are conveniently located next to J25 of the M1, this means our expert engineers can quickly visit when issues cannot be resolved remotely by our Service Desk.
Did you know we offer Mac Support?
As one of the few MSP’s that have 25+ years’ experience with Mac IT Support, you can trust us to keep your Apple infrastructure well protected, up to date, and running smoothly. Find out about our Mac product offering and about businesses that trust us with their Mac related software/hardware.
How we help Browne Jacobson LLP
We’re an award-winning IT support company
#1 MSP in the UK
Cloudtango MSP Select UK 2023 Winner
Winner, #5 in EMEA
Channel Futures MSP 501
Winner, Technical Excellence Partner of the Year
Mimecast Partner Award, UKI FY23
How to find our Edinburgh Office
Our offices are in Edinburgh and The Borders via our group office SoConnect, allowing us to support businesses across Scotland and businesses with multiple locations across the UK.
Address:
Apex Hotels House,
1 Mid New Cultins,
Edinburgh
EH11 4DH
Email Us: info@airit.co.uk
Call Sales: 0203 089 3436
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We only partner with the best
Our high-level partnerships and certifications with leading vendors mean we bring you the latest technological innovations to help drive transformation and improvement.
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Contact us to discuss your needs further by calling 0203 089 3436 to speak to an Air IT specialist.
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