Expert, reliable IT Support for SME’s in Edinburgh and throughout Scotland

Air IT delivers world-class IT support services to hundreds of SMEs across Edinburgh and the UK. As a national provider, we have a dedicated IT support team in Edinburgh and locations across the UK, ensuring that you receive prompt and effective IT support whenever you need it.

Whether you need IT support within Edinburgh or beyond, we’ve got you covered for all your IT service and support requirements.

Highly accredited and multi award-winning, we’re very proud to be independently ranked as a leading UK managed service provider (MSP) in the UK and worldwide.

Our commitment to excellence is reflected in our customer satisfaction ratings and long-term client relationships.

Let us handle your IT challenges

Managed IT Support

IT Support

Our unrivalled IT support capabilities can help all sizes of business and in-house teams. Benefit from seamless operations and world-class assistance, with issues resolved swiftly through our award-winning service desk.

IT projects

Onsite IT Support

In addition to our standard remote IT support, this package includes unlimited onsite engineering time – an ideal, cost-effective alternative to an in-house IT team, without all the cost and HR management.

24-hr security

24×7 IT Support

Ideal for businesses operating beyond core business hours or with overseas sites, our ‘follow-the-sun’ support desk ensures continuous availability and resolution of support requests, boosting your overall productivity.

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Some of the businesses in and around Edinburgh that trust us…

Ways we can help your business thrive

  • Managed IT support – Our technology experts will help diagnose and fix technical problems, such as hardware failures, software glitches, or connectivity issues.
  • Remote support – We can provide support remotely, so we can diagnose and fix wherever you are.
  • Complementary support – If you have an inhouse team and looking for some tailored advice or work, we provide additional support and can quote on a project by project basis.
  • Digital transformation experts – We’ll help you cut through the jargon to deliver real digital advancements and revolutionise the way your business works.
  • Maintenance & upgrades –  We can maintain and upgrade your hardware, software and infrastructure without breaking the bank.
  • Cyber security – We take your security very seriously, we even have our own dedicated cyber services, developed to keep your team and customers safe.
  • Business intelligence services – We’ll help you transform your data and make better decisions with our fully managed business intelligence services.
  • Cloud technology solutions – We’ll help maximise your cloud solutions and infrastructure, scaling them to meet your business’s needs.

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Don’t just take our word for it…

From the get-go, integrating top-tier IT solutions from Air IT has ramped up our operational efficiency and tightened our security. The whole process was seamless, and the ongoing support is just fantastic.

Lorraine Simpson
Managing Director, The Lines Between

You’re in safe hands

We partner with industry-leading vendors so we can bring you the latest technological innovations to help drive transformation and improvement.

How to find our Edinburgh Office

Our offices are in Edinburgh and The Borders, allowing us to support businesses across Scotland and businesses with multiple locations across the UK.

Address:

Apex Hotels House,
1 Mid New Cultins,
Edinburgh
EH11 4DH

Email us: enquiries@airit.co.uk

Call sales: 0203 089 3436

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Why work with us?

When it comes to IT support, we believe in proactive solutions, not waiting for problems to arise. We’re fully committed to helping Edinburgh businesses and in-house IT teams become more efficient, productive and successful.

All technology supported

Everything under one roof

no hidden fees

Clear pricing & no hidden fees

]Industry leading partnerships Air IT support

Strategic IT partnership

Award Winning IT

Industry-leading systems & tools

Air IT support

Fully certified & experienced team

local experts Air IT support

Your local IT experts

Edinburgh IT Support Services FAQ’s

  • What can I expect in a free consulation?

    Our dedicated sales team will take the time to thoroughly understand your current IT setup, challenges, and specific goals. We’ll offer actionable insights tailored to your needs and outline how we can support you in achieving your goals.

  • Do you provide 24x7 support?

    Yes, if you’re looking for out-of-hours support, we can support you through our 24×7 IT Support service which is ideal for businesses operating beyond core business hours or with overseas sites. Our ‘follow-the-sun’ support desk ensures continuous availability and resolution of support requests, boosting your overall productivity.

  • What industries do you serve?

    We provide IT support for a variety of industries, including charities & not for profits, construction & engineering, transport & logistics, financial services, education, sports, legal firms, manufacturing and professional services, among others. At Air IT, we not only provide outstanding IT Support, we assume the role of a strategic IT partner for many small, medium, and large sized businesses.

  • Are your services flexible to my business needs?

    Absolutely! We tailor our service to you, ensuring you get the IT support you need. From the start, we take the time to understand your precise needs so we can tailor our services to fit each business’s unique requirements, allowing for scalable and flexible support.

    From a fully managed IT support plan or integration with your internal IT team, we will accommodate our services, including bespoke service level agreements (SLAs) and hours of support.

    Just ask, we’ll be happy to support you.

  • Why should I work with Air IT?

    At Air IT, we’re committed to delivering proactive, award-winning IT support tailored for small, medium and large businesses. With expertise in managed IT, cybersecurity, cloud solutions, and strategic consultancy, we focus on creating secure, efficient systems that help your businesses thrive. Our approach ensures that your IT aligns perfectly with your goals, reducing downtime and optimising performance. As a trusted, local partner, we provide reliable support designed to grow with you.

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How we performed in September 2024

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Air IT is a limited company registered in England Reg No: 05543898 Vat No: GB 350 0409 46
Registered Office, The Technology Hub, Unit 7 Interchange 25 Business Park, Bostocks Lane, Sandiacre, Nottingham, NG10 5QG

 

© 2024 Air IT - All Rights Reserved.