Over the last 15 years, SoConnect has provided connectivity, hosted voice and managed IT services to businesses throughout Scotland and the UK. In 2024, we’ve entered a new, exciting chapter after joining the Air IT Group.

We’re the same friendly team you know working from our offices in Edinburgh, delivering outstanding IT support services. We remain dedicated to enabling our clients to thrive and grow using technology – whether by providing day-to-day IT support or developing long-term strategies to guarantee the success of your business.

As part of the Air IT Group, we now offer an even more comprehensive range of managed IT services. This includes cutting-edge business intelligencemanaged cyber securityand cloud and communications solutions.

How to get in touch with our Edinburgh office

Air IT support

Need support?

Call us +44 (0) 333 240 1824 

Email scotland.servicedesk@airit.co.uk

When a technician asks to connect your PC, please click the button below.

Connect

Air IT support Sales

Something else?

Call us +44 (0) 333 240 1824 

Email scotland.sales@airit.co.uk

For sales and new business enquiries, please get in touch using the link below. 

Get in touch

Service Hub

Service Desk Portal

The easiest and most convenient method of logging and managing tickets, the Air IT Service Desk portal offers easy and direct access to our service team.

Get support and manage your tickets online. 

Get Support

Air IT support

IT Support Scotland

Your business thrives on a secure, reliable IT infrastructure. We’re here to ensure your systems run seamlessly, whether through remote management or onsite support, so you can focus on what matters: growing your business. With industry-leading processes and standards, we provide top-tier IT support that keeps your operations efficient and worry-free.

View our IT Support Services

IT Consultancy

IT Consultancy Scotland

We know you need a partner you can trust. That’s why we’ll bring you the most advanced technology to empower your business. If you’d like to discuss consultancy projects, we’ll work with you to understand your goals and aspirations and then show you how to get there. Whether it’s ad-hoc advice or implementing a digital transformation strategy, we can help, no matter the scale of your project.

 

How to find us

Our office is in Edinburgh’s business hub, ensuring both local and national support requests are handled quickly and efficiently. Though most of our work can be completed remotely, we are ideally placed to travel to surrounding areas should you need us.

How to find our Edinburgh Office

Address:

Apex Hotels House

1 Mid New Cultins
Edinburgh
EH11 4DH

Email Us: scotland.sales@airit.co.uk

Call Sales: 0333 240 1824

Empowering Scottish businesses to thrive through cutting-edge technology

Whether you’re looking for fully outsourced IT support or additional expertise for your internal team, we deliver tailored solutions. As a proactive strategic partner, we manage your IT infrastructure and resolve everyday technical challenges, ensuring technology becomes a powerful asset that propels your business forward.

Why work with us?

local experts Air IT support

Expert IT Support for Scotland

Based in Edinburgh, we’re ideally placed to support businesses across Scotland. Whilst most IT issues can be solved remotely, you can be assured that we’ll can be close by to support you onsite if necessary.

Award Winning IT

Industry-leading systems & tools

We’ve invested in industry-leading systems with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.

customer service - Air IT support

A personal service

We’ll get to know you on a personal level – it’s what we pride ourselves on. When we know your systems, we can identify the best options faster. It also means we can optionally prepare new computers before they arrive on site, ready to be used when they land on the desk.

Cyber Essentials Certification Body

As an accredited Certification Body, we’re fully trained and licensed to deliver against the UK government’s Cyber Essentials scheme.

We only partner with the best

We partner with industry-leading vendors so we can bring you the latest technological innovations to help drive transformation and improvement.

Get in touch

If you want to benefit from our award-winning IT support in Scotland, get in touch with us to discuss your needs. Call  0333 240 1824 to speak to an Air IT specialist.

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