IT Support Leicester | IT Services Leicester

Leicester businesses we support

Whether you’re looking for some additional help for your IT team, or want to fully outsource your business support needs, we’re here to help.

We’re a local award-winning and highly accredited IT support provider, independently ranked as No.1 MSP in the East Midlands.

With a large team of highly qualified and experienced technicians, with best-in-class service management solutions and support tools – we’re here to help you get the most out of your technology.

We’ll deliver marketing-leading IT support for your business and in-house IT team helping you become more efficient, agile and successful.

How we’ll support you

We offer a range of tailored IT support services for businesses and internal IT departments. From complementary support to assist your in-house team to comprehensive fully managed support that covers all your business needs.

Managed IT Support

If you’re a business in Leicester and you want to succeed in today’s environment, you’ll understand just how important a managed IT support plan is. That’s where we come in. By providing a bespoke managed IT support service that’s tailored to your business’ needs, we’ll essentially become your expert team and strategic IT partner. From managing your complete IT estate, to providing essential support to your users, you’ll have the time to focus on your commercial success.

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Outsourced IT Support

Maintaining an efficient and comprehensive support process in-house is costly and time consuming, and there are issues covering absence, and experienced staff moving on. Therefore, it makes sense to outsource some or all of your service desk IT support function.

We’ve tailored our outsourced offering to provide a flexible range of support options for businesses including 24×7 monitoring, remote/onsite support, extended hours and more.

Discover Outsourced IT Support

Cyber Security

We proactively protect your organisation from the inside out with our advanced cyber security services.

View cyber security services

Managed Cloud

Unlock your potential with the cloud. As Microsoft Azure experts, we ensure seamless strategy, migration, and ongoing support.

View managed cloud services

As we’ve grown, Air IT have worked alongside us, developing our systems to ensure the smooth running of the business. We’ve always found them to be responsive, helpful and particularly good at communicating. Support issues are resolved very quickly and response times are excellent.

Julien Sheridan
CEO, Sheridan & Co

Why work with us

We’re committed to helping Leicester businesses and internal IT teams become more efficient through the best use of technology helping to deliver IT transformation and commercial success. We also help with IT support Nottingham and IT support Derby.

Tailored support for you

Are you an SME in need of fully managed support, or an internal IT team who needs additional support, manpower or specific technical expertise? You’ve come to the right place. Our tailored IT support extends to businesses in Leicester; and we’ll tailor our services to suit your organisation’s needs, however demanding.

Fully accredited & experienced team

Our technicians and consultants are what makes us great, they’re truly a credit to us. With years of experience across IT, comms and security, each and every one of our team has been trained to the highest level. All our technicians are fully accredited, and will help to keep your business running smoothly, thanks to the hands-on knowledge and skills they’ve developed over the years.

Industry-leading tools & systems

Want to know why we can offer exceptional customer experience and IT support to Leicester businesses like yours? We’ve invested in a range of industry-leading systems; with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing you with best service possible.

Complete transparency of costs

We’re completely transparent about our prices – the last thing we’d want is for you to have a nasty surprise, which is why we don’t have any hidden fees. You only pay for what you need; and our fixed fee pricing models enables you to monitor your cash-flow and financial planning effectively.

Local expertise on your doorstep

Our 70+ strong expert technical team can help you both remotely and on-site at your offices. With our HQ conveniently located next to J25 of the M1, our field engineers can quickly visit businesses across Leicester when issues can’t be resolved remotely by our Service Desk.