Do you offer 24/7 support?

The cogs of modern business don’t stop when the sun goes down, nor should your IT support. We provide out of hours, extended hours support and 24/7 IT support for businesses with multiple locations across different time zones.

Do I need to change my existing IT infrastructure?

We will work with your existing infrastructure, regardless of the make or provider. As your IT partner, we will be on hand to advise on future network and infrastructure devices, ensuring your business has the tools to enable growth.

I have an existing IT team in-house. Why would I need an MSP?

Air IT work with many clients with an internal IT team. We will work to support your existing IT team, supporting them where needed and acting as a hand-off when their capacity is reached.

What are the benefits of having a local IT support provider?

Most IT problems can be resolved remotely using our remote monitoring tools, often problems are resolved before you notice thanks to our advanced proactive monitoring. On the odd occasion problems will arise that require an onsite engineer. These problems are often business-critical, this means having a local resource is a must for keeping your business running.

IT Support Manchester and IT Services

We’re proud to deliver first-class IT services and award-winning IT support to businesses across Manchester and the North West.

With a high accredited Service Desk, our knowledgeable and highly qualified team of IT support specialists are totally dedicated in supporting your business.

As every company is unique, our IT service and support packages are always tailored to suit your demands. From full management of IT systems and users, to additional support for in-house IT managers, we’ll provide a range of comprehensive services that will enable you to take your business to the next level.

Highly accredited and multi award-winning, we’re very proud to be independently ranked as a leading UK managed service provider (MSP).

Already with Air IT North West?

If you’re an Air IT customer or were previously with Concise, check out our dedicated North West webpage.

Go to Air IT North West

IT Support

Our unrivalled IT support capabilities can help all sizes of business and in-house teams, no matter what your needs.

View IT support services

24/7 support

Ideal for businesses operating beyond traditional 9am-5pm hours or with overseas sites, our ‘follow-the-sun’ support desk operates globally, ensuring continuous availability. Our support engineers seamlessly cover time-zone shifts with clear overlap, guaranteeing no support request goes unanswered.

View 24/7 IT support

IT Consultancy in the North West

Need another opinion before you make any significant changes? Our seamless, five-step process can help. We’ll tailor our level of consultancy to suit your needs, from ad-hoc advice to a fully-managed implementation.

Learn about our IT consultancy

Cyber Security

We proactively protect your organisation from the inside out with our advanced cyber security services.

View cyber security services

BI Consultancy

Whether you need help with a BI project or one-off consultancy, we’ll help you plan and roll-out intelligent strategies and solutions tailored to your exact needs.

Discover more about our BI consultancy services

Communications

Cut costs and enhance collaboration with our best-in-class communications technology, including phone, internet connectivity, and video conferencing solutions.

IT Support Manchester

Looking for a new IT support partner in Manchester? Look no further. We specialise in supporting SMEs across the UK, with one or multiple sites.

With a team of over 200 IT support professionals nationwide – including a dedicated team in Northwich near Manchester – we pride ourselves on delviering fast and reliable IT support services to businesses in Manchester and beyond.

We’ve been supporting local businesses for over two decades

IT Support Manchester

Now, more than ever, businesses depend on a reliable and secure IT infrastructure to operate effectively. We’ll proactively support and maintain your IT systems, either remotely or onsite, so you can stop worrying about IT and take care of running your business.

Get a free consultation

Managed Cyber Security North West

From penetration testing and email security to incident response and compliance, our North West team is dedicated to helping you reinforce robust cyber security protection for your organisation and empower you through technology.

View Cyber Security North West

Why work with us?

When it comes to business IT support, we don’t sit around and wait for something to go wrong before we fix it. We take a proactive approach, forming IT strategies for businesses based on their needs.

A team of local experts

Whilst most issues can be fixed remotely, it’s good to know we’re close by to support you onsite if necessary. With a dedicated team based at our offices in Northwich, we’re ideally placed to support businesses in Manchester, Liverpool, Chester, Stockport, Oldham and Warrington to name a few.

Tailored IT support

We don’t do one size fits all IT support. Our services are flexible – whether you’re an SME in need of fully managed support, or an internal IT team that needs a little extra support, technical expertise or manpower.

Industry-leading systems & tools

We’ve invested in industry-leading systems with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.

Fully certified & experienced team

All of our team are fully trained and accredited with years of experience and knowledge under their belts, so you can get the best solutions and service.

Fixed monthly fees

Each support package we create is tailored to the individual business. Our fixed-fee pricing model results in transparent costs, so you can plan your finances without worrying about nasty surprises.

A personal service

We’ll get to know you on a personal level – it’s what we pride ourselves on. When we know your systems, we can identify the best options faster. It also means we can optionally prepare new computers before they arrive on site, ready to be used when they land on the desk.

Did you know we offer Mac Support?

As one of the few MSP’s that have 25+ years’ experience with Mac IT Support, you can trust us to keep your Apple infrastructure well protected, up to date, and running smoothly. Find out about our Mac product offering and about businesses that trust us with their Mac related software/hardware.

View our Dedicated Mac Support Page

How to find us

Our offices are located in the North West of England, in the heart of Manchester and Northwich, within the Greater Manchester borough. With ease of access to the M6, M56 and M62 corridors, we can quickly support businesses across Cheshire and the North West.

Address:

Air IT Manchester
76 King St
Manchester
M2 4NH

Email Us: enquiries@airit.co.uk

Call Sales: 0203 089 3436

Call Support: 01606 336200

Trusted local partners

We’re proud to play an acitve role in our local business communities. As such, we’re members of several local networking groups and business organisations including Pro Manchester and the Greater Manchester Chamber of Commerce. We’re also a Trusted Partner of the North West Cyber Resilience Centre, which aims to protect businesses from the threat of cybercrime.

Manchester IT Support FAQs

Do you offer 24/7 support?

The cogs of modern business don’t stop when the sun goes down, nor should your IT support. We provide out of hours, extended hours support and 24/7 IT support for businesses with multiple locations across different time zones.
Do I need to change my existing IT infrastructure?

We will work with your existing infrastructure, regardless of the make or provider. As your IT partner, we will be on hand to advise on future network and infrastructure devices, ensuring your business has the tools to enable growth.
I have an existing IT team in-house. Why would I need an MSP?

Air IT work with many clients with an internal IT team. We will work to support your existing IT team, supporting them where needed and acting as a hand-off when their capacity is reached.
What are the benefits of having a local IT support provider?

Most IT problems can be resolved remotely using our remote monitoring tools, often problems are resolved before you notice thanks to our advanced proactive monitoring. On the odd occasion problems will arise that require an onsite engineer. These problems are often business-critical, this means having a local resource is a must for keeping your business running.