Require complete outsourced IT support or additional assistance? We are dedicated to supporting the success of your business in Worcester.

SDI 4-star rating

Our team of fully certified and experienced IT support experts is ready to provide the latest technical solutions, aiding your business in becoming efficient, adaptable and successful.

We’re equipped with the best-in-class support systems and tools, and independently ranked as No.1, holding a 4-Star SDI certified MSP in the UK, ready to empower your business.

Award-winning and highly accredited, we are committed to delivering exceptional support to businesses and in-house teams in Worcester.

How our IT support in Worcester works

We offer a range of services, such as fully managed IT support and supplementary in-house support to enhance the abilities of your internal team.

Managed Cyber Security

Our team can help you feel at ease with your cyber security, by implementing cyber security best practices to ensure you are protected from cyber threats and weaknesses. We offer a range of services from penetration testing, email security, compliance and more.

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Managed Cloud

Unlock your potential with the cloud. As Microsoft Azure experts, we ensure seamless strategy, migration, and ongoing support.

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Managed IT Support

Managed IT Support Worcester

A crucial element for every successful business is an IT support strategy. Acting as both an expert team and strategic IT ally to Worcester businesses based across the Midlands. We deliver customised services, tailored to the unique needs of your business. Focus on your commercial success and let us manage your IT estate.

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Communications

Communications

Our streamlined business communication solutions will help you cut costs and boost productivity.

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Peace of mind is the biggest benefit that Air IT has delivered to the business, with systems updating automatically, a responsive service and excellent communication. With the technological advances in recent years, we have more and more of our core systems based online. Due to the nature of some of the work we do, and the data we hold on behalf of, our clients, IT security is a top priority and Air IT has advised on an array of protocols. We’re now in the process of Cyber Essentials and they have been really insightful and informative – they’re helping us every step of the way.

 

Mark McKeever
Director of Carousel Marketing

Mark McKeever testimonial

Why work with us

We are dedicated to assisting businesses and internal IT departments in Rotherham and throughout the Midlands get the most out of their technology to drive IT transformation for improved efficiency and commercial success.

SDI 4 star

4 Star SDI certified service desk

At Air IT, our expert in-house service desk has achieved the prestigious 4-star SDI (Service Desk Institute) certification; the only MSP worldwide to hold this maturity level currently. We like to think it’s because our clients are always our main priority. We continue to strive to exceed expectations and deliver excellent service, every single time.

local experts Air IT support

We're your local experts

With a team of over 70 experts and offices situated close by in Birmingham, we are equipped to promptly deal with issues that cannot be resolved remotely by our Service Desk. We offer remote and onsite support to Worcester and Midlands-based businesses

no hidden fees

No Hidden Fees

We’re always transparent about our prices. You’ll never have to fear any unpleasant surprises, as we don’t hide any of our fees. Our fixed fee pricing model will help with your cash-flow and financial planning, as you only need to pay for what you need.

Complimentary IT Support

Fully certified & experienced team

Every single one of our technicians and consultants have been trained to the highest level, and carry years of experience under their belts across IT, comms and security. Fully accredited, with hands-on knowledge and skills, relax in the knowledge our team can keep your business running smoothly.

Tailored support

Are you an SME based in Worcester looking for fully managed support for your business, or additional support for your in-house IT team? Rest assured we can tailored our IT support services to suit whatever you need.

Award Winning IT

Best-of-breed systems & tools

Over the years we’ve invested in a collection of premiere tools for IT Service Management, Remote Monitoring and Management, and support tools to provide the best customer service and support to Worcester-based businesses.

Did you know we offer Mac Support?

With over 25 years of expertise in Mac IT Support, we stand out as one of the few MSPs with extensive experience in this field. Trust us to ensure you keep up to date, keep your systems protected, and keep your Apple infrastructure operating seamlessly.

Explore our Mac product offerings and discover the businesses that rely on us for their Mac-related software and hardware needs.

View our Dedicated Mac Support Page

Macbook, Pc and ipad with mac webpage.

How we helped Proludic UK

An award-winning IT support company

#1 MSP in the UK

Cloudtango MSP Select UK 2023

Winner, 2023

Channel Futures MSP 501

Winner, Technical Excellence Partner of the Year

Mimecast Partner Award, UKI FY23

How to find us

Based in Birmingham, we’re only an hour away from Worcester on the M5 – perfectly situated to support your business onsite or remotely in the West Midlands and beyond.

If you need more support, our 24/7 services will reassure you that your businesses IT is being fully cared for around the clock.

Address:

Air IT Birmingham,
6260, Bishops Court,
Birmingham Business Park,
Solihull Pkwy,
Birmingham,
B37 7YB

Email Us: enquiries@airit.co.uk

Call Sales: 0203 089 3436

Call Support: 0121 784 0077

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We only partner with the best

Leveraging our significant partnerships and certifications with top-tier vendors, we bring forth the most recent technological innovations to facilitate transformation and enhancement.

Get a FREE consultation

Contact us to discuss your needs further by calling 0203 089 3436 to speak to an Air IT specialist.

Get a FREE consultation