Who We Serve

IT support can be a distraction from core business activities – that’s why co-sourcing, a flexible and cost-effective approach, is an ideal solution.

We successfully partner with many IT Directors, Managers and teams providing support and specialist services for specific aspects of their IT infrastructure. From storage and backup or maintenance of systems, to service desk overflow and out of hours support, Air IT offer a flexible range of options to complement your team.

Air Sec, our specialist cyber security division, provides assurance and assists internal IT teams who often lack specialist knowledge and the ability to keep up with rapidly evolving threats.

By partnering with us, we’ll not only ensure maximum protection but essential compliance with regulations and industry standards.

We’ll support you with:

• Fully-trained experts and flexible services covering all your infrastructure, support, continuity and security needs
• Infrastructure management, ensuring your IT estate runs efficiently and safely 24×7
• IT support, including 1st, 2nd and 3rd line escalation services to overflow or out of hours support
• Dedicated onsite engineers, who can integrate with your team providing additional manpower and cover for absences
• Project delivery, if you need extra hands or technical expertise – freeing up your internal team to focus on core activities
• Vendor selection and management, helping you source and implement the right tools and technology solutions
• Advanced proactive cyber security services delivered by our specialist division, Air Sec. From Managed SIEM to CREST-certified penetration tests and vulnerability management
• IT consulting and strategic guidance, from IT strategy development to business transformation.

With a growing workforce, and complex IT infrastructure, medium sized businesses need a strategic technology partner who can enhance their IT operations and contribute to the organisation’s ongoing success.

At Air IT, we work alongside many medium sized organisations. Whether you have a single office or multiple sites, we’ll provide a responsive service delivered by our very own network of local, experienced experts.

With a high level of expertise across all aspects of IT, we can help you enhance efficiencies and free up time whilst maintaining the highest levels of security and compliance.

We’ll support you with:

• Fully or co-managed IT support, with a highly accredited team based remotely and physically across the UK
• Optional extended hours of support to match your operational requirements
• 24×7 monitoring and maintenance of your IT systems to keep systems secure and up to date, and proactively preventing issues
• Business continuity management, including planning, backups, storage and regular testing to mitigate downtime in case of a disaster
• Advanced managed cyber security services including Endpoint Detection and Response services, delivered by our specialist division, Air Sec
• Business intelligence services that transform your data in to interactive real-time reports, so you can monitor KPIs, predict performance and make better business decisions
• Strategic guidance and collaborative consultation, to help you improve overall performance and achieve your business goals
• Quarterly strategic reviews of your account, including reports on system performance, tickets and projects, and any emerging trends or concerns.

Small businesses operate on lean budgets and may lack internal expertise when it comes to IT. As a small business, your main focus is to ensure the efficient operation and growth of your business, yet IT is critical to your success.

At Air IT, our services are designed to help small businesses keep costs down.

From monthly support packages to subscription-based cloud services for all your IT and comms, we can tailor a solution that works for you.

With all your needs covered under one roof, we’ll help streamline your operations, without breaking the bank or compromising on quality.

We’ll support you with:

• Fully managed IT support, with 24×7 monitoring and proactive maintenance of your infrastructure for a predictable monthly fee
• Cloud-based solutions, from server migrations to Microsoft 365 licensing and applications
• Backup and disaster recovery, to quickly restore systems and prevent data loss in case of a disaster
• Cost-effective cyber security services such as Cyber Essentials and email security, to Endpoint Detection and Response (EDR) services
• Cloud-based phone systems, also known as VOIP, keeping you connected to your business anytime, anywhere
• Connectivity solutions, from super-fast broadband to dedicated leased lines offering uncontended speeds and reliability
• Air 360, a carefully selected integrated solution that has been designed to protect your data, devices & online activities, and boost your business’s productivity

• Mercian Labels, 25-49 users

• Bond Adams Solicitors LLP, 35-40 users